Returns

Important Information About Returns

• Limited Edition and Discontinued Products: Unfortunately, we cannot accept returns for discontinued or limited-edition products.
• Condition of Goods: The items are your responsibility until they arrive at our warehouse. To ensure a successful refund, all goods must be returned in their original, unopened packaging with seals intact and in a resalable condition.
• Proof of Condition: We recommend taking photographs of your goods before shipping them back. This serves as evidence in case the items arrive damaged.
• Additional Packaging: Protect the manufacturer’s boxes by adding extra packaging to prevent dirt or damage during transit.
• Returns Form: A completed returns form must accompany all returns. Download the returns form here.
• Return Costs: It’s your responsibility to arrange the return and cover any associated costs.

We’re here to make the process as smooth as possible - just follow the steps, and we’ll handle the rest!